SIM Card

LYF EARTH 1 is a dual SIM device. The SIM card tray has two slots one for micro SIM & one for nano SIM. The SIM card tray is located on the left side of the device. To insert SIM:


  1. Insert the ejection pin received as part of device accessories into the hole on the SIM card tray to loosen the tray.
  2. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
  3. Pull out the SIM card tray gently from the SIM card tray slot.
  4. Place the SIM in the SIM card tray with the gold-colored contacts facing downwards.
  5. Place the primary 4G SIM card on the SIM card tray 1 and the secondary SIM card on the SIM card tray 2
  6. Carefully insert the SIM card tray into the SIM card tray slot.
Note: 4G LTE works in both SIM Slots individually, but not simultaneously (i.e. One SIM slot works as 4G LTE and other as 2G based on the Data subscription set) How to remove the SIM card
  1. Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
  2. Pull out the SIM card tray gently from the SIM card tray slot.
  3. Remove the SIM card.
  4. Carefully insert the SIM card tray into the SIM card tray slot.

Sim not detecting

Please check if SIM is correctly inserted in SIM slot. If the issue still persists then please insert the SIM in another handset to check for the SIMs functionality. If SIM is correctly inserted and working fine in another handset, then you need to visit the nearest LYF service centre for further assistance. To locate the nearest LYF Service Centre please click on 'Find A Service Centre' in the 'Support' section of the website.